Terms and Conditions
We offer UPS Ground free shipping every day on U.S. orders over $75* when shipping to the lower 48 states. This free shipping offer excludes Alaska and Hawaii or APO/FPO/DPO and International orders. We don’t ship to addresses outside USA. Orders under $30 ship USPS First Class or USPS Priority mail. Orders under $30 ship for only $5.95 to most destinations within the contiguous United States (excluding Hawaii and Alaska).
Most orders are ship within one business day, unless otherwise stated on the product page under the price of the item. Your final shipping cost and estimated delivery time frame will be available to you during checkout.
Business days are Monday through Friday. Any orders that are placed Friday after 11.00 AM ET through Sunday will not be shipped until Monday. If the following Monday falls on a USPS recognized holiday, your order will be shipped on Tuesday.
We inspect all returned items when they arrive at our Distribution Facility. If your return is a result of a PowerWellCapacitors.com error or defective product, we will refund the full cost of the merchandise and original shipping charges.
- PowerWellCapacitors.com may not issue any refunds on products that were damaged during installation or because of incorrect installation.
- Refunds on returned goods that are purchased by mistake will only be granted on items that are in a new and unused condition, with all parts and components intact.
- Original shipping costs are not refunded.
If your return comes back to us damaged, we will follow the above outlined policy and no refund will be issued. We encourage our customers to package their return carefully as to avoid any damages in transit back to us.
You can expect your refund within five business days from the date you return your package. In most cases, you will receive a refund sooner, but please take into account the amount of time required for return shipping (up to 5 days), product inspection at our distribution facility (up to 2 business days), and processing from your bank or credit card company (up to 5 business days). All refunds are issued to the original method of payment.
Customers are responsible for providing their correct address. In the event an order is shipped to an invalid address, the customer is responsible for the payment and merchandise shipped. A refund will only be issued when the product is returned to our Distribution Facility. We will follow the standard return policy once the product is received.
PowerWellCapacitors.com is happy to accept returns on items within 31 days of the original ship date. All returned items are inspected and must be in a new, unused condition and contain all original parts, and components. We will not accept or refund any items that have been damaged, used, or do not contain all original parts and components.
Return requests must be requested via our Contact Us tab before returning the product. Return Restrictions:
- PowerWellCapacitors.com will not accept any returns on products that were damaged during installation or because of incorrect installation.
- After inspection, if your return is deemed damaged, we reserve the right to decline the refund request.
- In the event that PowerWellCapacitors.com makes an error on your order, it must be reported within 31 days of receiving the order. After 31 days, PowerWellCapacitors.com reserves the right to deny a return/refund request. We encourage our customers to check the contents of their packages as soon as they are received.
We encourage our customers to package their return carefully to avoid any damages in transit back to us.
Damage due to carrier mishandling:
PowerWellCapacitors.com is not liable for damages discovered after 31 days.
In the event that you receive damaged goods, we will work to resolve the issue. Please use Contact Us tab to submit a claim:
There will be no International Orders.
Warranties and Defectives
The products sold by PowerWellCapacitors.com are covered under manufacturer warranty for five years from the time of purchase. For warranty issues please contact us via the Contact Us tab.
Out of Stock Products
Our goal at PowerWellCapacitors.com is to ship your products accurately and as quickly as possible. Unfortunately, there may be times when we are out of stock on an item you have ordered which may delay your shipment. We will keep you informed if there will be any delays due to out of stock items on your order, typically via email if you have provided an email address. And of course, we will ship your order as soon as the product becomes available.
Customers are responsible for updating their address and account information. In the event an order is shipped to an invalid address; the customer is responsible for the payment and merchandise shipped. A refund will only be issued with the returned product to our Distribution Facility. We will then follow our standard return policy.
Pricing or Image Errors
If a product is listed at an incorrect price due to human error, PowerWellCapacitors.com shall have the right to refuse or cancel any orders placed for a product listed at the incorrect price. PowerWellCapacitors.com will have the right to cancel or refuse any such orders whether the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, PowerWellCapacitors.com will immediately issue a credit to your credit card account in the amount of the incorrect price.
PowerWellCapacitors.com, we do our best to keep all images on our website up to date. If an image is discovered to be out of date, we will ship the updated product, which may not be identical to the image that is currently used online.
Sales tax is determined by the delivery address of your order. Any state, county, and/or locality taxes are calculated during checkout and vary by location.
Payments are by PayPal or credit cards processed by PayPal.
21800 N Shangri La Rd Ste. 3109
Lexington Park, MD 20653